Last updated: 20 August 2026
This policy explains the steps between a wedding transport enquiry and a confirmed booking. Commercial details are provided privately in the written booking communication, not on the public website.
Making an Enquiry
You can enquire through the website’s WhatsApp form, direct WhatsApp, phone or email. The website form does not complete a booking and does not submit an enquiry to a Luxorides database; you must review and send the generated message inside WhatsApp.
Information Required
Provide the wedding date, city, pickup and drop locations, function timings, required service, preferred vehicle, passenger or vehicle counts and any decoration or access requirements. Multi-day, guest and destination plans should include each known movement.
Availability Review
Luxorides reviews the requested date, city, vehicle or category, route feasibility and operating requirements. A displayed or requested vehicle is not reserved until the team confirms it in writing.
Written Confirmation
The confirmation should identify the booked service, vehicle or agreed category, schedule, locations, contacts and any booking-specific conditions. Please check it carefully. If a requirement is missing or incorrect, notify Luxorides before the service date.
Payment Instructions
The payment amount, due stage and accepted method for a wedding booking will be stated in the private written confirmation or official payment communication. A booking is not confirmed merely because an enquiry was made. Pay only through details officially supplied by Luxorides, and never disclose a UPI PIN, card PIN, banking password or one-time password.
Changes Before the Wedding
Requests to change a date, time, vehicle, route, city or service scope are subject to availability and operational review. An accepted change may require revised written confirmation before it becomes part of the booking.
Multiple & Multi-Day Services
Each vehicle and movement should be listed clearly for convoys, guest transportation and destination weddings. Luxorides may confirm parts of a plan separately where availability or local operations differ.
Questions About a Booking
Before making payment, ask the team to clarify anything that is not recorded clearly in writing. Contact weddings@luxorides.com or reply through the WhatsApp, phone or email channel used for the enquiry.